Rad Power, Pedego, Electric Bike Company: Where Orange County Owners Get Service Now
Quick answer: Rad Power, Pedego, and Electric Bike Company have all had major shake-ups, but that doesn't mean your bike is unfixable. ATB Bike in Tustin services all three brands (and anything else you rode in on), regardless of where you bought it or who used to back it.
If you own a Rad Power, Pedego, or Electric Bike Company e-bike in Orange County, you have probably had the same thought lately: the bike still rides fine, but who works on it now?
Here is the honest answer, plus what we can and can't do about it at our shop in Tustin.
What actually happened to Rad Power Bikes
Rad Power Bikes filed for Chapter 11 bankruptcy on December 15, 2025. At a January 22, 2026 auction, Life Electric Vehicles Holdings won the bid for Rad's equipment, inventory, and intellectual property.
The part that matters to you: the brand has changed hands, so check Rad's current warranty terms on its own website before you count on factory support. If you're waiting on a part or a warranty answer, a local shop that can actually put a wrench on your bike is worth having in your back pocket.
Rad isn't alone. Electric Bike Company filed Chapter 7. Pedego's Irvine store closed, though the Pedego brand itself is still around. Between the three, Orange County now has thousands of perfectly good Rad Power and other e-bikes on the road with less factory service behind them than before.
Your bike is not the problem
Here's the thing worth saying plainly: a bankruptcy doesn't break your bike. Most of what goes wrong on a 2–4 year old e-bike is ordinary bike stuff, the same stuff that goes wrong on every bike ever built:
- Brakes that have gone soft, squealy, or rubbing
- A drivetrain that skips under power (very common on e-bikes: the motor eats chains and cassettes faster than legs do)
- Flats, worn tires, tubes that never seat right on fat-tire rims
- Wheels out of true, loose spokes, bearings with play
- Bolts, racks, fenders, and kickstands that rattled themselves loose
- A bike that was assembled badly out of the box and has never quite been right
None of that requires the original manufacturer. It requires a mechanic with the right tools and a stand.
What we work on, and what we don't
Our e-bike repair shop works on all brands, including bikes bought online and never had properly set up: Rad Power, Pedego, Lectric, Aventon, Super73, Velotric, Ride1Up, Himiway, Heybike, and more. All brands are welcome for mechanical service.
We handle:
- Mechanical service: brakes, drivetrain, wheels, tires, bearings, adjustments, safety checks
- Assembly and setup: the box-to-rideable job, done right, including the online purchase that showed up in pieces
- Battery diagnostics: testing what your pack is actually doing, so you know whether you're chasing a battery problem or a controller problem or neither
- Tune-ups: the whole-bike once-over most e-bikes have never had
What we don't do, so you're not making a wasted trip: we don't take on deep electrical rebuilds of off-brand systems, and we don't keep customer batteries in the shop overnight. That's a fire-safety call, and we're not going to bend it. If your problem turns out to be inside a no-name battery pack, we'll tell you straight rather than take your money to guess at it.
Bring it in and we'll look at it
There's no diagnostic form to fill out and no appointment system to fight with. Roll it through the door during business hours and a mechanic will look at it with you. If it's a ten-minute adjustment, we'll often just handle it. If it's bigger, you'll get a straight quote before anything gets done.
If you'd rather ask first, call the shop at (626) 652-7233 and describe what it's doing. We answer the phone seven days a week.
And if the bike really is done
Sometimes it is. A four-year-old budget e-bike with a dying pack and a rusted drivetrain can cost more to bring back than it's worth. We'll tell you that too. And unlike a website, we have bikes on the floor you can actually throw a leg over (call ahead to confirm what's in stock), with a real mechanic doing the assembly and a warranty from a shop that's still here. Browse the current lineup in our e-bike collection.
No pressure either way. Plenty of people walk out having paid for a tune-up and nothing more, and that's a good outcome.
Visit us
ATB Bike
13842 Newport Ave #D-1, Tustin, CA 92780
Mon–Sat 10 AM – 6 PM · Sun 12 PM – 6 PM
(626) 652-7233
We're a few minutes from Irvine, Santa Ana, Orange, and Costa Mesa, right off Newport Ave. Get directions and shop info →
Sources
- Rad Power Bikes files for Chapter 11 bankruptcy protection, Bicycle Retailer, December 16, 2025
- Rad Power Bikes files for bankruptcy and is looking to sell the business, TechCrunch, December 17, 2025
- Domestic e-bike assembler EBC files Chapter 7 bankruptcy, Bicycle Retailer, October 8, 2025
- Pedego Irvine dealer listing, pedegoelectricbikes.com
