Payment Policy

Payment Policy

At the ATB Bike LLC online store (https://atbbike.com/), we offer convenient payment options to enhance your shopping experience. We accept all major credit cards, including Visa, Mastercard, American Express, Discover, Diners Club, as well as digital payment methods such as Shop Pay, Apple Pay, Google Pay, Meta Pay, and PayPal.

When you place an order on our website, your payment card will be charged in USD immediately, not at the time of shipment.

If you need to request a refund, please reach out to our customer support team within 24 hours of placing your order. Refunds typically take 3-5 business days to process and return to your account.

Please note that full payment must be made before your order is shipped. We currently accept payments through Shopify Payments, ensuring a secure and hassle-free payment experience.

Security

We prioritize the security of your online transactions. Our website, https://atbbike.com/, utilizes Secure Sockets Layer (SSL) technology to provide you with the highest level of safety during your shopping journey. SSL encryption is used to protect sensitive information, including passwords and credit card numbers, making it unreadable to unauthorized individuals.

PCI Compliance

ATB Bike LLC is committed to maintaining the highest standards of security. We are proud to be compliant with the Payment Card Industry Data Security Standard (PCI DSS), which sets forth stringent information security regulations for organizations handling credit card data. This compliance helps safeguard your credit card information, reducing the risk of credit card fraud.

We take your online security seriously and invest in annual on-site assessments to validate our compliance with PCI standards. This ongoing commitment to risk management ensures the security of our platform and your data.

Your Payment Information

Rest assured that your credit card number remains confidential and inaccessible to us. Once your purchase is complete, we only retain your billing information, shipping details, order specifics, and the last four digits of your credit card.

We appreciate your trust in shopping with us and are dedicated to providing a secure and seamless payment experience.